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FAQ
Everything you need to know
Here are the answers to the most common questions before your ride.
Frequently asked questions
General
To rent a scooter, you must be at least 22 years old.
If you hold a Category B driving licence, it must have been valid for at least 3 years.
If you hold a Category A1 licence, the minimum age required is 20.
This ensures a safe and confident riding experience on Tenerife’s roads.
Simply contact us via WhatsApp or email with your details.
We’ll confirm availability and organise everything with you directly.
We will ask for:
Full name
Phone number & email
Photos of your ID/passport
Driving licence (front & back)
Delivery location (hotel or Airbnb)
We deliver the scooter directly to your hotel, Airbnb or any address you choose.
No need to visit an office.
Yes, we collect the scooter at the end of your rental from your location.
The deposit ranges between €300 and €400 depending on the model, rental duration and costumer profile.
It is held during the rental and refunded within a maximum of 3 working days after return.
Yes. Both Honda PCX and Yamaha NMAX are automatic scooters - just accelerate and brake.
However, riding a scooter requires attention and responsibility at all times.
✔ 2 helmets
✔ Insurance
✔ Roadside assistance
✔ Delivery & pick-up
We deliver the scooter with a full tank and ask you to return it full.
Simple and transparent.
No. Scooters are strictly for use within Tenerife for insurance and assistance reasons.
Tenerife offers incredible roads but also curves and elevation.
We recommend driving carefully and respecting all traffic rules.
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